Frequently Asked Questions

Below you’ll find answers to the questions we are asked most frequently about the Consumer-Directed Services program and Consumer Direct Care Network’s role as a Fiscal Employer Agent.

Click here to download the printable FAQ. Click here to download the Electronic Visit Verification (EVV) FAQ.

Click on the buttons below for more information.

Consumer Direct Care Network Introduction Virginia's Consumer-Directed Services Program Employer of Record Responsibilities Attendant Responsibilities Background Checks and Appeals Reporting Changes Web Portal Questions Payroll Questions Tax Questions EVV Questions W-2 Questions 16-Hour Work Limit Questions